ROX Services

We create a comprehensive after-sales service system to keep your ROX car in the best condition at all times. Relying on our global service network, we provide official warranty, remote support, and on-site repair services, bringing a safe and efficient driving experience.

Parts

Genuine original Parts

Quick parts supply

We provide original parts guaranteed by ROX official, and select high-quality raw materials for precision manufacturing, ensuring that your car runs smoothly and steadily for a long time.

ROX cooperated with JD.com to establish a localized parts warehousing center in the Middle East. By stocking up nearby and responding quickly, the waiting time for parts is greatly reduced, significantly improving maintenance efficiency and service experience.

Training and Certification

Global Training, Expert Guidance

Practical Theory, Proficient in Skills

Global Certification, Professional Service

ROX provides systematic professional training for authorized dealers worldwide, covering new energy technology, diagnosis and maintenance, service processes, customer experience, and safety standards, continuously strengthening global service comprehensive capabilities.

Carry out on-site training based on real vehicles, integrate theoretical knowledge into the whole process of diagnosis and maintenance, and comprehensively improve the professional maintenance strength of technicians through hands-in-hand practical exercises.

All technicians and consultants of authorized service centers must pass strict assessments and global unified certification, adhere to the same origin service standards, and provide users with professional, standardized, and reliable after-sales service experience.

Remote Diagnosis

Intelligent remote diagnosis, quickly locate vehicle problems, convenient and efficient.